I want to be sure I’m safe from Corona
WE CARE ABOUT YOUR HEALTH AND SAFETY.
Over the past few weeks, to ensure you enjoy a safe, comfortable and convenient break here,
we have cooperated with a number of experts to compile a comprehensive programme of safety measures
and behavioural rules for our hotel to minimise the risk of infection with the corona virus.
We want you to enjoy your time here without worrying about a thing.
Every member of staff is subjected to a Covid-19 test conducted by Austria’s largest PCR laboratory – Institut Novogenia – once a week.
Results of the tests on 21st January 2021: ALL NEGATIVE
- If, before you set off to our hotel, you feel ill or are showing symptoms of illness, we politely ask you to cancel your booking. Please read our cancellation terms.
- If you have questions or are uncertain about what to do, please call us at any time on +43 7712 2302-0 or send us an e-mail.
- Your room is cleaned according to a special disinfection and hygiene plan before you arrive. These plans and procedures are conducted in line with our guidelines, which were developed in accordance with the recommendations of the WHO.
- Please disinfect your hands at the main entrance.
- Wear a face-covering in all publicly accessible areas of our hotel.
- We hope you understand that we cannot hug guests or shake hands at present.
- Guests are provided with hand disinfection towels at check-in.
- Please inform us immediately if you begin to feel ill or show symptoms.
- There are hand disinfectant dispensers on every floor.
- For important and relevant information regarding your stay, please follow this link.
- Please adhere to prescribed distancing recommendations.
- The breakfast buffet has been subjected to additional safety measures to ensure your health and wellbeing.
- Contact-free express check-out enables simple and safe departures.
- All members of staff have been given special Covid-19 training and adhere to our strict regulations on disinfection.
- All members of staff wear face coverings.
- All surfaces and door handles in all publicly accessible areas of the hotel are disinfected several times a day.
- There are hand disinfectant dispensers on every floor.
If more drastic measures are announced, such as closing borders, entry restrictions or travel warnings;
or if cases should be identified in the hotel or the immediate area, you will still be able to rely on our services.
If you have already transferred your down-payment, we will convert it into a cash voucher which will not lose its validity and
can be redeemed for a rescheduled stay at any later available date.